A feedback letter
Dear Mike,
I hope this email finds you well. I'm writing to share my experience with the expandable container house we recently received in Orlando. Overall, we're very satisfied, but there are a few areas where improvements could enhance future collaborations.
What We Loved:
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Superior Quality: The materials and craftsmanship exceeded our expectations. The structure feels sturdy and well-suited to Florida's climate challenges.
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Competitive Pricing: The value-for-money aspect stood out compared to other suppliers we evaluated.
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On-Time Delivery: The shipment arrived exactly as scheduled, which kept our project timeline intact—a rare achievement in today's logistics environment!
Areas for Improvement:
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Installation Guidance: The lack of detailed assembly instructions caused delays. While we managed with basic diagrams, a step-by-step video or multilingual manual would be invaluable.
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Local Compliance Adjustments: Minor design elements (e.g., electrical conduit placement) didn't fully align with Florida’s building codes. To be fair, we should have clarified these specifics upfront.
Moving Forward:
We're eager to order more units and would appreciate:
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A pre-delivery checklist to confirm regional compliance requirements.
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Optional on-site installation support (even at an added cost).
Thank you for your partnership—this project has great potential, and we're confident these tweaks will make your offering unbeatable in our market.
